The Crisis Communication Plan Template
You're about to start crafting your organization's Crisis Communication Plan, and this template is here to guide you through it.
Situations can change quickly; having a plan like this isn't just helpful—it's essential for keeping your team aligned and ready to respond effectively.
Think of this template as a practical workbook. It's designed to help you think through various crisis scenarios that could impact your organization.
You'll find sections for setting up your communication team, understanding who you need to talk to (and how they prefer to be reached), and creating messages that are clear and on point.
Here’s what you can do with this template:
- Identify the types of crises that could affect your business and how you'd respond to them.
- Put together a crisis communication team, detailing who does what.
- Get to know your stakeholders better and figure out the best ways to communicate with them during tough times.
- Write messages that are straightforward and resonate with your audience.
- Choose the right channels to share your messages.
- Set up a game plan for responding quickly when a crisis hits.
- Keep an eye on how your messages are being received and tweak your strategy as things evolve.
- After a crisis, take a step back to see what went well and what could be better next time.
Remember, this template is meant to be flexible. It should evolve as your organization grows and as you learn from each situation you encounter.
Crisis, Risk and Emergency Communication Tools
Welcome to the ultimate resource for communication professionals seeking to excel in crisis, risk, and emergency situations. This digital asset library provides carefully chosen templates, guides, and online courses to help you navigate crises with clarity and strategic direction.
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What You'll Get:
Structured Sections
Organized layout with specific sections for team roles, stakeholder analysis, risk assessment, and more, guiding you to build each part of your plan.
Guidelines and Tips
Practical advice and tips provided within each section to help you understand what to include and how to approach each element of your plan.
Example Reference Checklist
Inclusion of a checklist within relevant sections to ensure you don't miss any critical steps in your crisis planning and response.
Fictional Examples
Examples based on a fictional company, providing a practical context and helping you visualize potential challenges and responses.
Word Template Document
A handy pre-structured "fill in the blanks" template in Word for you to adapt to your own needs.
- 2 Files
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Crisis Communication Plan Template Guide.pdf
554.3 kB -
22 pages (~3,019 words)
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Crisis Communication Plan Word Template.docx
14.5 kB